Terms and conditions

Welcome to Rare Chemistry Private Limited!

These Terms and Conditions (“Terms”) govern your use of our website and services provided by us. Rare Chemistry Private Limited, incorporated under the Companies Act, 2013, with its registered office at 1401, Eagleton, One Hiranandani Park, G. B. Road, Thane West, Thane – 400607, is the registered owner of the brand name Rare Chemistry.

By accessing our website or purchasing our products, you agree to be bound by these Terms along with our Shipping, Cancellation, Refund, and Privacy Policies.

Use of Our Services

  • You must be of legal age or have guardian consent.
  • You may not use our services for illegal or unauthorized purposes.
  • Transmission of malicious code is strictly prohibited.

General Conditions

  • We reserve the right to refuse service at any time.
  • Your content may be transferred across networks.
  • Reproduction or exploitation of services without permission is prohibited.

Sale Contract

Orders are confirmed via email but are only accepted once shipped. We reserve the right to cancel orders prior to shipment.

Payments

  • We accept Credit Card, Debit Card, UPI, Net Banking, and other methods.
  • Payment details must be accurate and lawfully owned.
  • We are not liable for payment gateway failures.

Shipping & Delivery

  • Orders delivered within 5–7 business days.
  • Free shipping on most orders across India.
  • Delivery may vary based on location and logistics.
  • Tracking details are shared post dispatch.

Return & Replacement Policy

  • No refunds — only replacement available.
  • Return request window: 3 days from delivery.
  • Applicable only for damaged or incorrect products.

Discounts

Promo codes cannot be combined. Discounts exclude minis and certain SKUs unless specified.

Product Usage

Users are responsible for product usage. Consult a specialist if required.

Disclaimer

We do not guarantee uninterrupted service and are not liable for damages permitted by law.

Governing Law

These Terms are governed by the laws of India. Jurisdiction lies in Mumbai courts.

Contact

For queries: admin@rare-chemistry.com